Sustainability.
We believe that long-term success comes with long-term responsibility. That’s why we’ve embedded sustainability into our strategy — with clear objectives, measurable actions, and a commitment to transparency. Guided by strong environmental, social, and governance principles, we’re working to create lasting value for our people, our partners, and the planet.
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At NFON, sustainability is more than a guiding principle — it’s a fundamental part of our corporate strategy and long-term vision. Through our “NFON Next 2027” strategy, we embrace digitalisation as a force for good, driving sustainable and profitable growth while empowering people and businesses across Europe.
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Our milestones.
We’ve made significant strides in embedding sustainability across our operations. Through our “NFON NEXT 2027” strategy, we’re committed to driving sustainable and profitable growth with cloud-based, AI-supported communication solutions that help reduce emissions and accelerate digital transformation.
total carbon footprint in 2024 (tCO₂e)
employees covered by environmental & DEI policies
electricity use came from renewable sources in 2024
of our workforce identifies as female
2017
- 100% renewable energy used in our data centres.
2021
- 1st public information about sustainability.
2023
- CSRD compliance preparation.
- D rating in the SME category of the CDP.
2024
- Development of decarbonisation strategy.
- Committed to achieving ISO 50001 certification.
- B rating in the SME category of the CDP.
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Our targets.
At NFON, sustainability means shaping progress transparently, responsibly, and with lasting impact.
NFON’s ESG strategy is aligned with global standards such as the UN Sustainable Development Goals and the Paris Agreement, with a strong focus on climate action, employee well-being, responsible governance, and customer trust. Our climate strategy, guided by the Science Based Targets initiative (SBTi) criteria, is already driving emissions reductions, operational improvements, and a shift toward energy efficiency and renewable energy, even as formal validation is pending.
Environmental policy.
A clear guideline for sustainable decision-making — embedded in NFON’s strategy, processes, and goals across daily operations.
Net zero target by 2050.
NFON is committed to reducing total greenhouse gas emissions by 90% by 2050, using 2022 as the baseline year.
Energy efficiency and certification.
NFON is implementing an ISO 50001-based energy management system to reduce energy use and environmental impact across data centres and offices.
Diversity, Equity and Inclusion (DEI) policy.
We promote an inclusive, equitable workplace and support this commitment as a signatory of the “Charta der Vielfalt”.
Gender diversity.
We aim for women to represent at least one-third of the workforce by 2030—a target nearly met in 2024 with 33% already achieved.
Employee satisfaction.
We aim for 80% employee satisfaction by 2030 through regular feedback and a supportive work environment.
Learning and development.
NFON aims for all employees and managers to complete at least one annual training on leadership, diversity, or ESG by 2030.
Our commitment to SDGs.
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5 Gender equality.
We see gender equality as fundamental to building an inclusive workplace and fostering diverse talent at NFON.
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8 Decent work and economic growth.
We believe sustainable growth is key to driving innovation, creating quality jobs, and ensuring long-term resilience in the cloud communication sector.
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9 Industry, innovation and infrastructure.
We see innovation in tech and telecom as a key driver of a low-carbon, efficient, and digitally connected future — enabling smarter, more sustainable communication solutions.
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13 Climate action.
We recognise that the tech industry contributes 2–3% of global CO₂ emissions, making decarbonisation a critical priority on our path to a more sustainable future.
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17 Partnerships for the goals.
We believe collaboration is essential to accelerating sustainable transformation and driving meaningful change in the cloud communications industry.
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NFON's sustainability performance.
As part of our commitment to integrating sustainability and responsible practices into our operations, we are listed on the IntegrityNext platform. IntegrityNext is used by companies to provide transparent information on governance, sustainability, and social standards in the supply chain. Our company profile helps to meet these requirements and offers our partners insight into relevant information.
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Shaping impact through corporate citizenship.
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For we, them and the earth
Your sustainability contact at NFON.
NFON is actively addressing key challenges like climate change and resource conservation. We welcome questions — even the tough ones — and are committed to providing clear, transparent answers. If you have any enquiries or suggestions related to sustainability, we’re here to help!
Friederike Thyssen
Vice President Investor Relations & Sustainability
Phone: +49 89 45300 449
E-Mail: sustainability-info@nfon.com
*Please understand that the sustainability team can only answer sustainability-related questions. Further contacts can be found under "Contact" in the navigation menu.
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