Compliance

Security, transparency and ethical conduct are top priorities at NFON. On this page you can view the relevant certificates, guidelines and policies.

Certificates and Reports


ISO 27001

  • The international standard ISO/IEC 27001 specifies the requirements for an information security management system, in the context of an organization. 
  • This certificate confirms our compliance with the relevant global norms and standards.
  • We are regularly checked by independent institutions in order to obtain this certificate.

ISO 9001

  • The ISO 9001 is an international standard for quality management systems and defines the requirements for such systems.
  • The certificate confirms that we meet the requirements and that we have appropriate processes to provide quality services.
  • We are regularly audited by independent institutions in order to obtain this certificate.

C5 Report

  • We have passed the ISAE 3000 type examination in relation to the BSI C5:2000 criteria and officially received the C5 certificate, type 1 from the German Federal Office for Information Security (BSI).
  • This milestone underlines our unwavering commitment to providing our customers and partners with the highest level of data and business security.

Guidelines and Principles


NFON Group Code of Ethics and Supplier Code of Conduct


NFON Information Security Guideline


Quality Policy


Whistleblowing

If situations arise in which you believe that a breach of compliance has occurred, NFON would like you to speak up. The opportunity to make comments is available to all NFON employees, but also to customers, suppliers and other third parties.

Sustainability

To help make NFON more sustainable we have set environmental, diversity, equity, and inclusion policies.