We believe long-term success requires long-term responsibility. Our ESG approach focuses on measurable priorities: measuring Scope 1–3 greenhouse gas emissions, energy management informed by ISO 50001 and climate disclosure via CDP. Our Sustainability Statement 2025 covers environmental targets, measures and progress.
— it’s a fundamental part of our corporate strategy and long-term vision. Through our “NFON Next 2027” strategy, we embrace digitalisation as a force for good, driving sustainable and profitable growth while empowering people and businesses across Europe.
Innovation supports our approach to sustainability. Our cloud-based solutions and AI-enabled functions support digital and remote working processes, for example through remote system administration that can reduce the need for on-site presence in specific use cases. We continue to explore how digitalisation can support more resource-efficient ways of working for NFON, our customers and partners.
Environmental responsibility, social inclusion, and strong governance are fundamental to NFON’s values. We work to reduce our emissions, foster a diverse and inclusive culture, and operate with transparency and integrity. Our ESG strategy is guided by internationally recognised principles, shaping our priorities and driving meaningful, long-term impact in everything we do.
We’re integrating sustainability into our operations through cloud-based, AI-enhanced communication solutions that support profitable growth and lower emissions while enabling digital transformation.
* Calculations per the GHG Protocol against our 2025 base year, covering the NFON Group. Full details in our Sustainability Statement 2025.
total GHG emissions (Scopes 1–3, market-based) in 2025*
employees covered by environmental & DEI policies
of our purchased electricity came from renewable sources in 2025*
of our workforce identifies as female
1st public information about sustainability
CSRD compliance preparation
Scored a D in the CDP disclosure
Development of decarbonisation strategy
Committed to achieving ISO 50001 certification
B rating in the SME category of the CDP
Official participation in the United Nations Global Compact
Successful completion of ISO 50001 external audit and certification
Receipt of the ESG Transparency Award with Excellence rating and recognition as a Leading Company
CDP B score successfully maintained
NFON maintained its CDP SME B rating in 2025, following the same rating in 2024. The rating relates to NFON’s participation in CDP’s climate disclosure process.
As an official Participant of the UN Global Compact, we align our operations with ten universal principles covering human rights, labor, environment, and anti-corruption—reinforcing our commitment to a responsible, sustainable, and inclusive global economy.
On IntegrityNext, NFON self-reports compliance information on ESG topics, including environmental protection, corporate carbon footprint, human rights, labour standards, diversity, equity and inclusion, and anti-corruption, visible to customers and partners who invite NFON.
NFON’s ESG strategy is informed by internationally recognised frameworks and objectives, including UN Sustainable Development Goals and the Paris Agreement, and focuses on climate action, employee well-being, responsible governance and customer trust.
Our climate approach includes measures relating to operational efficiency, energy use and procurement. NFON has defined targets to reduce greenhouse gas emissions across Scopes 1, 2 and 3 by at least 40% by 2030 and total greenhouse gas emissions by at least 90% by 2050, compared with the 2025 base year. Greenhouse gas emissions are accounted for in accordance with the Greenhouse Gas Protocol. The targets have been developed with reference to SBTi criteria but have not been SBTi-validated. Further details are available in our Sustainability Statement 2025.
A clear guideline for sustainable decision-making — embedded in NFON’s strategy, processes, and goals across daily operations.
NFON has defined a target to reduce greenhouse gas emissions across Scopes 1, 2 and 3 by at least 90% by 2050 compared with the 2025 base year. Further information on the target, interim targets and measures is available in our Sustainability Statement 2025.
NFON introduced an energy management system and successfully achieved ISO 50001 certification in 2025, supporting continuous improvements in energy performance and reductions in energy consumption and emissions.
We promote an inclusive, equitable workplace and support this commitment as a signatory of the “Charta der Vielfalt”.
We aim for women to represent at least one-third of the workforce by 2030 — a target nearly met in 2025 with 31% already achieved.
Our goal is to achieve 80% employee satisfaction by 2030 through regular feedback and a supportive work environment.
NFON aims for all employees and managers to complete at least one annual training course on leadership, diversity, or ESG by 2030.
NFON enforces strict anti-corruption standards, supported by a whistleblower system and guided by its Code of Ethics and Conduct.
We ensure robust information security and data protection through certified management systems, regular audits, and GDPR-compliant processes.
By 2030, all employees will be required to complete at least one annual training focused on data protection, cybersecurity, and compliance.
Friederike Thyssen | LinkedIn
Vice President Corporate Affairs & Investor Relations
NFON is actively addressing key challenges like climate change and resource conservation. We welcome questions — even the tough ones — and are committed to providing clear, transparent answers. If you have any enquiries or suggestions related to sustainability, we’re here to help!
Phone: +49 89 45300 449
E-Mail: sustainability-info@nfon.com
*Please understand that the sustainability team can only answer sustainability-related questions. Further contacts can be found under "Contact" in the navigation menu.
Corporate Affairs & Investor Relations Manager
Junior Sustainability & Investor Relations Manager
